SADLER’S GUARANTEE TO YOU!
30-DAY MONEY BACK GUARANTEE
If you are not 100% fully satisfied with your in-stock furniture purchase, just return it in it’s original condition for a full refund.
Special orders, Human Touch recliners, and delivery fees are not covered by guarantee. Mattresses are covered by the 60-Day just right mattress guarantee.
60-DAY JUST RIGHT MATTRESS GUARANTEE
Sadler’s wants you to be completely satisfied with your new sleep set. With this in mind we offer you a 60-Day Comfort Guarantee. Studies have shown that it may take up to 60 days for someone to adjust fully to a new sleep set, so we ask that you sleep on the set for 60 days. If after the 60 days you are still uncomfortable you have seven days to call and set up an exchange. One exchange per purchase is permitted, and a minimum delivery fee will be charged for all exchanges. Special orders are excluded from our guarantee.
DELIVERY SERVICE EXCELLENCE!
Every customer is contacted one or two days prior to their delivery day and given a 2-hour time slot for the delivery to arrive. Sadler’s delivers within those time slots over 98% of the time. If we fail to do so, we’ll refund the delivery fee.